FAQ
Frequently asked questions
Quick answers to the things customers ask us most often. For anything not covered here, call or WhatsApp 9491940609.
We are open Monday to Sunday, 8 AM to 11 PM — including Sundays and public holidays. That covers early-morning pickups before work and late-evening needs after dinner. We are not a 24-hour pharmacy, so for anything after 11 PM please contact a hospital pharmacy; WhatsApp messages sent overnight are answered first thing at 8 AM.
Yes. We deliver across Uppal — Chilka Nagar, Adarsh Nagar, Balaji Hills Colony, Beerappagadda, Swaroop Nagar Colony and nearby areas including Boduppal, Habsiguda and Ramanthapur. Delivery is free on orders above ₹500; for smaller orders, message us and we will tell you the options for your address. WhatsApp your list to 9491940609 to start.
Save 9491940609 as “Hari Pharmacy”. Then send whatever is easiest — a photo of your prescription, a typed list in English or Telugu, or a voice note reading out what you need. We reply with availability and the total price, you confirm, and we deliver or keep the order ready at the counter. No app or account needed.
Most Uppal addresses receive medicines within about 30 minutes during shop hours, because we deliver from our own store on Chilka Nagar Main Road rather than a warehouse across the city. Slightly farther areas like Boduppal or Ramanthapur can take a little longer at busy times — we tell you the expected time when confirming your order.
Both, plus PhonePe and cards. At the store you can pay however you prefer, and for home delivery you pay the delivery person on the doorstep — cash or UPI scan, whichever suits you. No advance payment is ever needed; you pay only after your medicines arrive and you have checked the order.
Yes — this is one of our most-used services. Share your prescription once and tell us your usual refill date; we can message you before your strip runs out, prepare the refill, and deliver it home. Many families bundle everyone’s monthly BP, diabetes and thyroid medicines into one delivery. See our Chronic Care Refills service page for details.
Yes — diapers in all sizes (Pampers, MamyPoko, Huggies), infant formula like Lactogen and NAN Pro, Cerelac, gripe water, Colicaid drops, baby lotions and paediatric fever drops like Calpol. Sizes and formula stages sell out fast, so WhatsApp 9491940609 before visiting and we will confirm what is in stock or tell you when new stock arrives.
No. We do not give medical advice or diagnose conditions — that is your doctor’s role, and it is safer for you that way. Please use medicines only as prescribed by your doctor. What we do well: checking availability, reading prescriptions, arranging refills, suggesting generic equivalents where your doctor permits, and getting medicines to your door quickly.
Yes, every Sunday from 8 AM to 11 PM — same as every other day, including public holidays. Sunday is actually one of our busiest days for monthly refill pickups, so if you want to skip the counter queue, WhatsApp your list in the morning and collect it packed, or have it delivered.
We are at #2-20-5/2/1, Adarsh Nagar, Chilka Nagar Main Road, Uppal, Hyderabad - 500039 — a short ride from Uppal X Roads and Uppal Metro Station. Nearby landmarks: Uppal Police Station and Uppal Bus Stop. The map with a Google Maps link is on our contact page; call 9491940609 if you need directions.
If you are in Chilka Nagar, Adarsh Nagar, Beerappagadda, Survey Colony or Balaji Hills Colony, Hari Pharmacy on Chilka Nagar Main Road (a short ride from Uppal X Roads and Uppal Metro Station) is minutes away — and with free home delivery on orders above ₹500, the nearest pharmacy is effectively your doorstep. WhatsApp 9491940609.
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Send your medicine list on WhatsApp
A prescription photo, a typed list, or a voice note works. We confirm availability and deliver to your door across Uppal.